FAQ

FAQ (for individual sessions)

Q. Why should I choose online counseling?

A. Hmmmm....where should I start? There are so many benefits to counseling & coaching online.  You are able to get the professional services by a qualified professional (if I do say so myself) from the comfort of your own home!  This is prefect for professionals who aren't able to get off from work and drive across town to see a therapist. This is perfect for moms who aren't able to find childcare and don't want to take their child to an office to wait and sit in a session with them.  This is perfect for women who are on the go and want to take their counselor with them via their computer, tablet, or phone.  Online counseling and coaching is simple and convenient, yet effective.  But more than anything, you should choose online counseling through McLaurin Mental Wellness because it's a good fit for you! 

Q. Does my location matter?

A.  The beauty of online counseling & coaching is that location is not an obstacle. I can work with you, no matter where you are! If you are in North Carolina and live in the Metrolina area (Charlotte-Gastonia-Salisbury), The Triangle (Raleigh-Durham-Chapel Hill), The Triad (Greensboro-Winston Salem-High Point), or any place in between, I would love to provide you my online counseling services. If you live in Maryland and live in Montgomery County, Prince George’s County, Baltimore County, or anywhere throughout the state, my online counseling services are for you too! I’m also licensed in the state of Texas. From El Paso, to Houston, to Dallas, to Ft. Worth, and everything in between. I’m here to help. And if you find yourself anywhere else around the world (as I do as a military spouse who moves often), you are but a few clicks away from the coaching that will set you on the course to reach new heights.  

Q. How does online counseling and coaching work?

A. Once your 15 minute consultation is scheduled you will receive an email confirming your appointment. At the time of the scheduled consultation you will receive a phone call from me. Once your follow up counseling or coaching session is booked, you will then receive forms for signature via email through the secure client portal (simple practice). At the time of the appointment you will receive a link to my secure online video session waiting room. It is important that during the time of your session you are in a quiet, private, comfortable environment. sessions can be held from your phone, tablet, or computer.

Q. How often do we meet for individual sessions?

A. This varies from person to person. I see most of my clients weekly or bi-weekly. Most clients also need a minimum of six sessions in order to truly work through their goals.

Q. How much are the sessions?

A. Individual and Couples sessions are $150 for 50 minutes.  Sessions payments are made after each session via the online portal.  A credit or debit card is required to secure your appointment. Group coaching prices vary. Please visit the group page to view prices and specifics.

Q. Do you accept insurance?

A. Aetna Insurance is accepted for NC, MD, and TX clients at this time. Blue Cross and Blue Shield is approved for NC clients only. Please be advised that using insurance requires a mental health diagnosis. You are responsible for any co-pays or deductibles. Insurance is NOT accepted for couples counseling.

Q. What is your cancellation policy for individual sessions?

A.  Sessions must be cancelled at least 24 hours before the scheduled  session. If the session is not cancelled at least 24 hours before the scheduled time, clients will be charged the full fee for the session, even if you are using insurance.